Customer Service Specialist

State Farm Agent; Park City (KS); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary plus Commission & 5

401(k)

Paid Time Off

Full-Time | Monday–Friday

A FUN, supportive team environment

Job summary

State Farm office seeks an Office Manager / Customer Service Specialist who enjoys helping customers and thrives in a team environment. You’ll handle billing questions, policy inquiries, and phone support while aiding the sales team to keep a busy office running smoothly.

Training for Property & Casualty licensing is available; strong multitasking and calm under pressure are important. Full-time, Monday–Friday with benefits and a supportive team culture.

Qualifications

• Must enjoy helping customers and working with a team.
• Able to handle busy environment and stay calm under pressure.
• Willing to obtain Property & Casualty license; licensing assistance may be provided.

Responsibilities

• Assist customers with billing and policy questions.
• Answering phones and supporting the sales team.
• Help keep the office running smoothly in a fast-paced State Farm office.

Skills

People person

Multitasking

Problem solving

Team player

Organized

Job description

OFFICE MANAGER / CUSTOMER SERVICE SPECIALIST

Are you a PEOPLE PERSON who can multitask, solve problems, and handle a little chaos with a smile?

Do you enjoy helping others and being part of a fun, hardworking team?

Our State Farm office is looking for a friendly, outgoing, dependable person to be the first smiling face our customers see!

WHO WOULD BE A GREAT FIT?

• Someone who genuinely LOVES working with people
• A positive attitude and a great sense of humor
• Someone who stays calm under pressure (even when customers aren't having their best day!)
• An organized multitasker who takes initiative
• A TEAM PLAYER who is willing to jump in wherever needed!

You’ll be helping customers with billing, policy questions, answering phones, and supporting our sales team while keeping our busy office running smoothly!

WHAT'S IN IT FOR YOU?

• Competitive Salary PLUS Commissions & Bonuses!
• 401(k)
• Paid Time Off
• Full-Time | Monday–Friday
• A FUN, supportive team environment!

NO INSURANCE EXPERIENCE? NO PROBLEM!

We're willing to train the right person! You’ll need to obtain your Property & Casualty insurance license, and licensing assistance may be available.

THIS ISN'T JUST A JOB — IT'S A CAREER OPPORTUNITY!

There’s even potential to grow into a full-time sales role!