Customer Relations Representative - State Farm Agent Team Member

Stephanie Sgroi - State Farm Agent; Terryville (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Paid time off

Bonus based on performance

Company parties

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Stephanie Sgroi - State Farm Agent in New York is seeking a customer service-minded teammate to be the go-to problem solver for client inquiries and to help maintain accurate customer records. You will collaborate with a friendly team in a dynamic office environment, delivering outstanding service while learning and growing with the organization.

This role emphasizes enthusiastic learning, a high-energy, goals-driven attitude, and a passion for helping customers.

Qualifications

• Strong communication and problem-solving abilities.
• High energy individual that loves to work towards a goal while having fun achieving it.
• Customer service experience is a plus—but enthusiasm and a willingness to learn are what matter most!

Responsibilities

• Be the go-to problem solver—answer questions and find solutions that make customers smile.
• Keep things running smoothly by keeping customer info fresh and accurate.
• Get creative and help build cool strategies that keep customers coming back for more.
• Team up with different departments to create a positive vibe and keep everyone happy.

Skills

Strong communication

Problem-solving

Customer service

Enthusiastic learner

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Paid time off
• Bonus based on performance
• Company parties
• Free food & snacks
• Opportunity for advancement
• Training & development

Role Description:

Are you looking to make a career change? Looking to be part of a fun, energetic, and supportive team where your passion for helping people truly makes a difference? We’re not just an insurance agency — we’re a diverse team that's focused on creating outstanding customer experiences while having a great time doing it! On those busy days, we even have an office pet to give us love! Why you'll love working here: Competitive Compensation: with uncapped earning potential. Convenient work location: Enjoy a convenient commute and be able to spend time for what matters. Vibrant office culture: Collaborate with energetic, friendly, motivated teammates in a fun, upbeat environment. Grow your career: We’re invested in your success with real opportunities for advancement, especially if you love helping customers, are sales-driven and eager to learn! Make an impact: Use your attention to detail and people skills to help customers feel supported and important every step of the way.

What we do:

• Be the go-to problem solver—answer questions and find solutions that make customers smile.
• Keep things running smoothly by keeping customer info fresh and accurate.
• Get creative and help build cool strategies that keep customers coming back for more.
• Team up with different departments to create a positive vibe and keep everyone happy.

What We’re Looking For:

• Strong communication and problem-solving abilities.
• High energy individual that loves to work towards a goal while having fun achieving it.
• Customer service experience is a plus—but enthusiasm and a willingness to learn are what matter most!