Assistant Office Manager - State Farm Agent Team Member

State Farm; Madison (AL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

State Farm is seeking a customer care representative to deliver friendly, helpful service to our customers. As an assistant office manager, you will communicate insurance products, assist with claims and billing, and help build lasting relationships within the agency.

You should be energetic, self-motivated, detail oriented, and possess a great attitude. Training and development are provided, and you can pursue licensing for property and casualty insurance to advance your career.

Qualifications

• Customer service experience preferred.
• Willingness to learn.
• Ability to effectively relate to customers.
• The ability to get licensed with property and casualty insurance.

Responsibilities

• Answer phones, meet with customers, follow up on tasks, emails, and voicemails.
• Solve customer issues, answer questions, help with claims and billing issues, and create great experiences.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your office’s team to ensure successful long-lasting customer relationships.

Skills

Customer service

Communication

Relationship building

Licensing readiness

Job description

Benefits:

• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

David Perkins State Farm is searching for a customer service person who is an energetic, outgoing person who can create excellent experiences for our customers. As a customer care representative and asst office manager, your knowledge of insurance products and industry equips you to communicate directly with customers, empathize with their situation, and bring value to the agency by taking care of them. We want to create memorable experiences even when we are helping customers through difficult times or just every day interactions.

If you are energetic, self starting, hard working, detail oriented, personable, and have a great attitude this would be a great fit.

RESPONSIBILITIES:

• Answer phones, meet with customers, follow up on tasks, emails, and voicemails.
• Solve customer issues, answer questions, help with claims and billing issues, and create great experiences.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your office’s team to ensure successful long-lasting customer relationships.

QUALIFICATIONS:

• customer service experience preferred.
• Willingness to learn.
• Ability to effectively relate to customers.
• The ability to get licensed with property and casualty insurance.