Assistant Office Manager - State Farm Agent Team Member

Davidperkinsinsurance; Madison (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

David Perkins State Farm is seeking a customer service professional who is energetic and people-oriented to deliver excellent experiences to customers. The role combines customer care with assistant office management, leveraging knowledge of insurance products to assist clients and strengthen agency relationships.

Ideal candidates are energetic, self-starting, detail-oriented, personable, and possess a positive attitude to thrive in a fast-paced environment.

Qualifications

• Customer service experience preferred.
• Willingness to learn.
• Ability to effectively relate to customers.
• The ability to get licensed with property and casualty insurance.

Responsibilities

• Answer phones, meet with customers, follow up on tasks, emails, and voicemails.
• Solve customer issues, answer questions, help with claims and billing issues, and create great experiences.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your office’s team to ensure successful long-lasting customer relationships.

Skills

Customer service experience

Willingness to learn

Relate to customers

Licensing in property and casualty

Job description

Benefits:

• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

David Perkins State Farm is searching for a customer service person who is an energetic, outgoing person who can create excellent experiences for our customers. As a customer care representative and asst office manager, your knowledge of insurance products and industry equips you to communicate directly with customers, empathize with their situation, and bring value to the agency by taking care of them. We want to create memorable experiences even when we are helping customers through difficult times or just every day interactions.

If you are energetic, self starting, hard working, detail oriented, personable, and have a great attitude this would be a great fit.

RESPONSIBILITIES:

• Answer phones, meet with customers, follow up on tasks, emails, and voicemails.
• Solve customer issues, answer questions, help with claims and billing issues, and create great experiences.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your office’s team to ensure successful long-lasting customer relationships.

QUALIFICATIONS:

• customer service experience preferred.
• Willingness to learn.
• Ability to effectively relate to customers.
• The ability to get licensed with property and casualty insurance.