Customer Service & Scheduling Specialist

Culligan International; Portsmouth (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Job summary

A leading water solutions provider in Virginia is seeking a Customer Service Representative to manage orders and resolve customer issues effectively. The ideal candidate will have at least two years of customer service experience, strong communication skills, and proficiency in Microsoft Office. Responsibilities include supporting sales, scheduling services, and maintaining customer relationships. If you are detail-oriented and organized, apply for this rewarding role with us.

Qualifications

• Two years of customer service experience required.
• Strong time management and project management skills.
• Excellent communication skills, both written and verbal.

Responsibilities

• Extensive problem-solving and order processing.
• Help manage customer accounts.
• Provide proactive sales support.
• Schedule service and delivery orders.
• Coordinate schedules with the service team.
• Contact customers for scheduling additional services.

Skills

Detail-oriented

Organizational skills

Interpersonal skills

Communication skills

Problem-solving

Time management

Project management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

A leading water solutions provider in Virginia is seeking a Customer Service Representative to manage orders and resolve customer issues effectively. The ideal candidate will have at least two years of customer service experience, strong communication skills, and proficiency in Microsoft Office. Responsibilities include supporting sales, scheduling services, and maintaining customer relationships. If you are detail-oriented and organized, apply for this rewarding role with us.