Customer Service & Scheduling Specialist

Mr. Rooter of Waynesboro; Waynesboro (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

A local plumbing service company in Waynesboro is seeking a Customer Service Representative to provide outstanding customer care. This role involves managing incoming calls, scheduling services, and ensuring customer satisfaction. Ideal candidates should be self-motivated, detail-oriented, and possess strong communication skills. A minimum of two years of admin experience is required. Join a team that values service, integrity, and a positive work environment. Benefits vary by location.

Qualifications

• Minimum two years admin experience.
• Comfortable in a call center environment.
• Willingness to work weekend shifts.

Responsibilities

• Receive incoming calls in a professional manner.
• Schedule services efficiently.
• Coordinate with customers and technicians.

Skills

Strong written and verbal communication skills

Detail-oriented

Data entry skills

Team player

Job description

A local plumbing service company in Waynesboro is seeking a Customer Service Representative to provide outstanding customer care. This role involves managing incoming calls, scheduling services, and ensuring customer satisfaction. Ideal candidates should be self-motivated, detail-oriented, and possess strong communication skills. A minimum of two years of admin experience is required. Join a team that values service, integrity, and a positive work environment. Benefits vary by location.