Customer Service & Sales Associate — Turnersville, NJ

Regency Management Services; Washington Township (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Life insurance – employer paid basic

401(k)

Recognition and rewards programs

Paid sick days

Paid vacation, holidays

Employee Assistance Program

Job summary

Ashley Furniture Store in Turnersville, NJ is seeking a Retail Office Associate to deliver outstanding customer service, handle orders accurately, and support a busy showroom with a positive, team-oriented attitude.

In this full-time role you will process payments, manage deposits, respond to calls, schedule deliveries, and keep customers informed about order status, while maintaining a welcoming showroom environment and assisting the Office Manager as needed. Bilingual skills are a plus.

Qualifications

• High School diploma or GED required.
• Excellent verbal and listening skills.
• Strong cash handling and math abilities.
• Being bilingual is a plus.

Responsibilities

• Enter customer orders into the system accurately and completely.
• Process payment to proper accounts.
• Responsible for security of cash and other legal tenders.
• Prepare daily deposits in accordance with Company policies and procedures.
• Answer incoming calls and respond to customer queries in a timely and courteous manner.
• Schedule deliveries that are convenient for the customers and comply with company procedures.
• Maintain all open orders and courteously communicate status with customers.
• Work daily reports according to Company requirements.
• Assist with showroom displays, tagging, and other tasks as needed to help maintain a customer-friendly showroom in keeping with the standards of Ashley Home Store Furniture.
• Assist Office Manager when needed.

Skills

Customer service

Interpersonal skills

Multitasking

Teamwork

Computer literacy

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Ashley Furniture Store in Turnersville, NJ is seeking a Retail Office Associate to deliver outstanding customer service, handle orders accurately, and support a busy showroom with a positive, team-oriented attitude.

In this full-time role you will process payments, manage deposits, respond to calls, schedule deliveries, and keep customers informed about order status, while maintaining a welcoming showroom environment and assisting the Office Manager as needed. Bilingual skills are a plus.