Customer Care & Sales Associate — Retail Office

Ashley-Furniture-Homestor; Washington Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k)

Paid sick days

Paid vacation

Holidays

Employee Assistance Program

Employee discount

Job summary

Ashley Furniture Store is seeking a Retail Office Associate to join our team in New Jersey. You will handle order entry, payments, and communication with customers to ensure a smooth showroom experience.

We value strong customer service, teamwork, and precise multitasking as you support sales and assist the Office Manager. A High School diploma or GED is required, and bilingual abilities are a plus.

Qualifications

• High School diploma or GED is required.
• Strong business acumen and excellent verbal and listening skills.
• Proven customer service experience and problem-solving abilities.

Responsibilities

• Enter customer orders into the system accurately.
• Process payments to proper accounts.
• Maintain security of cash and other tenders.
• Prepare daily deposits per policies.
• Answer incoming calls and respond to queries promptly and courteously.
• Schedule deliveries and communicate status to customers.

Skills

Customer service

Computer literacy

Interpersonal skills

Multitasking

Team spirit

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Ashley Furniture Store is seeking a Retail Office Associate to join our team in New Jersey. You will handle order entry, payments, and communication with customers to ensure a smooth showroom experience.

We value strong customer service, teamwork, and precise multitasking as you support sales and assist the Office Manager. A High School diploma or GED is required, and bilingual abilities are a plus.