Customer Service Representative - Temporary Role

Shively Bros., Inc.; Spring Hill (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Job summary

A local business is seeking a Customer Service Representative for a temporary role. The ideal candidate will provide exceptional service, handle sales orders, and ensure customer satisfaction. Candidates should have a high school diploma and some customer service experience. Benefits include medical, dental, vision insurance, and PTO.

Qualifications

• 1-3 years of customer service experience preferred.
• Good written and oral communication skills.
• Able to complete assigned tasks with little supervision.

Responsibilities

• Create and track sales orders, purchase orders, and invoices.
• Respond to customer questions with accurate information.
• Ensure orders are input accurately.

Skills

Customer service expertise

Organizational skills

Good communication

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Customer Service Representative - Temporary Role

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a CSR who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities

• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly

Requirements

• A high school diploma and 1-3 years of customer service experience is preferred
• Able to complete assigned tasks working with little to no supervision
• Good written and oral communication skills and excellent organizational skills
• Experience using Microsoft Word, Excel, and Outlook
• Knowledge of purchasing or inventory management is desirable
• Good interpersonal and leadership skills
• Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
• Comply with all safety guidelines to ensure a safe work environment
• Successfully pass the required pre-employment background check and drug screen

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO