Customer Service Representative

Manpower Las Vegas; North Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Manpower Las Vegas is seeking a Customer Service Representative to be the primary contact for customers, delivering exceptional service and supporting daily operations. You will collaborate with production, warehouse and sales to ensure accurate order processing, timely communication, and a positive customer experience from start to finish.

The role emphasizes organization, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous customer service or office experience preferred.
• Excellent verbal and written communication.
• Strong organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office and data entry systems.

Responsibilities

• Respond to customer inquiries via phone, email and in person.
• Process orders, returns and service requests accurately.
• Monitor orders and provide shipping and delivery updates.
• Maintain accurate customer records and data entry.
• Coordinate with warehouse and production to meet expectations.
• Support sales and operations with administrative tasks.
• Deliver outstanding service through communication and problem-solving.
• Improve customer satisfaction and operational efficiency.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Team player

Tools

Microsoft Office

Job description

Customer Service Representative

We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role you will be the primary point of contact for customers providing exceptional service while supporting daily operations. The ideal candidate is organized detail-oriented and thrives in a fast-paced environment.

You will work closely with internal teams including production, warehouse and sales to ensure accurate order processing, timely communication and a positive customer experience from start to finish.

Key Responsibilities

• Respond to customer inquiries via phone, email and in person in a professional and timely manner
• Process customer orders, returns and service requests accurately
• Monitor and track orders while providing updates on shipping, delivery and product availability
• Resolve customer concerns efficiently and elevate issues when necessary
• Maintain accurate customer records, documentation and data entry
• Coordinate with warehouse and production teams to ensure customer expectations are met
• Support sales and operations teams with administrative and clerical tasks as needed
• Deliver outstanding customer service through strong communication and problem-solving skills
• Assist in improving customer satisfaction and overall operational efficiency

Qualifications

• Previous customer service, administrative or office support experience preferred
• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Basic computer proficiency including Microsoft Office and data entry systems
• Positive attitude with the ability to work independently and as part of a team
• Reliable professional and customer-service driven

What We Offer

• Competitive pay
• Stable full-time opportunity
• Supportive team environment
• Opportunity for growth and development