Customer Service Representative - State Farm Agent Team Member

Amorosinsurance; United States; Remote; USD 24,796 - 27,552; Full time

Benefits offered by this job

Life insurance

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking a Customer Service Representative to join their remote team. This full-time position offers a competitive hourly rate of $18.00 - $20.00 and various benefits such as life insurance and a flexible schedule. The role entails answering customer inquiries, processing claims, and assisting with policy updates. Candidates should possess strong communication skills and be detail-oriented, with bilingual Spanish skills being highly preferred. This is an opportunity to make a meaningful difference in the community and grow within the company.

Qualifications

• Excellent communication skills and ability to interact effectively with customers.
• Detail-oriented nature allowing for accurate record keeping.
• Previous customer service experience is an advantage.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Responsive recruiter Replies within 24 hours

Benefits

• Life insurance
• Health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

This is a remote position.

Compensation $18.00 - $20.00 per hour

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish highly preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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