Customer Service Representative - State Farm Agent Team Member

Rickduranagency; United States; Hybrid; USD 41,600 - 60,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Profit sharing

Paid time off (vacation and personal/sick days)

Growth potential

Job summary

A State Farm independent contractor is seeking a Customer Service Representative to provide exceptional service to clients. Responsibilities include building customer relationships, responding to inquiries about insurance products, and educating clients on their options. Ideal candidates will be motivated, detail-oriented, and possess strong communication skills. The position offers flexible work options and competitive compensation ranging from $41,600 to $60,000 per year.

Qualifications

• Must be able to obtain Property and Casualty and Life and Health licenses.
• Excellent verbal and written communication skills required.
• Proactive in customer service and problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team player

Ability to relate to customers

Bilingual - Spanish preferred

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• 401K
• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Bilingual - Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

Compensation $41,600.00 - $60,000.00 per year

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