Customer Service Representative - State Farm Agent Team Member

Insurancenorthcounty; United States; Remote; USD 47,125 - 66,550; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Job summary

An insurance agency is seeking a Customer Service Representative to provide exceptional client experiences while working fully remotely. You will resolve customer inquiries, assist with policy updates, and process claims. The ideal candidate must have excellent communication skills and hold the necessary licenses or be willing to obtain them. Competitive compensation ranges from $47,125 to $66,550 annually, with various benefits offered.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Sell and pivot to insurance products.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Education

Personal Lines or Property & Casualty license

Ability to obtain Property & Casualty and Life, Accident & Health license within 60 days

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

• 401(k)
• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

Do you love helping people? As a customer service representative with Alita Ameneyro Insurance Agency, Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you!

HOURS Part-time or full-time available

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Pivot and sell to insurance products.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must currently possess a Personal Lines or Property & Casualty license
• Must be able to obtain Property & Casualty license and Life, Accident & Health license within 60 days of hire

BENEFITS

• Team happy hours (in office team)
• Fully stocked break room (in office team)
• Sign on bonus up to $750
• PTO/ Sick Pay
• Holiday Pay
• Growth/ promotion opportunities

Check us out on IG @insurancenorthcounty

This is a remote position.

Compensation $47,125.00 - $66,550.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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