Customer Service Representative - State Farm Agent Team Member

Jdinsurancepdx; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

A reputable insurance agency is seeking a Customer Service Representative to enhance customer experiences and support policy management remotely. The role requires strong communication skills and previous customer service experience. You will assist with inquiries, process claims, and maintain records, all while contributing to a community-focused agency. Benefits include excellent health coverage and 401(k) matching. Ideal for motivated individuals looking to grow in a rewarding career environment.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Benefits

• 401(k) matching
• Health insurance
• Paid time off

Compensation $45,000.00 - $65,000.00 per year

This is a remote position.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jared Dean - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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