Customer Service Representative - State Farm Agent Team Member

Agent Lee Hudson; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Bonus based on performance

Parental leave

Job summary

A local insurance agency is seeking a Customer Service Representative to provide exceptional service and support. This remote position involves answering customer inquiries, assisting with policy changes, and processing insurance claims. Ideal candidates will have strong communication skills and experience with State Farm. The role offers a competitive salary range of $45,000.00 - $60,000.00 annually, along with comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• Must have prior State Farm experience.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Bonus based on performance
• Parental leave

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Lee Hudson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Must have prior State Farm experience.

This is a remote position.

Compensation $45,000.00 - $60,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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