Customer Service Representative - State Farm Agent Team Member

Kathy Powell - State Farm Agent; United States; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Job summary

Kathy Powell - State Farm Agent is seeking a Customer Service Representative to join their team. This role involves establishing customer relationships, providing exceptional service, and helping the business grow.

The ideal candidate will be self-motivated, detail-oriented, and possess strong communication skills. Responsibilities include educating customers on insurance options and following up on inquiries. With a compensation range of $30,000 to $50,000 annually, this position offers growth potential within the agency.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Enthusiastic about the role of insurance and financial products.
• Ability to multi-task and assess customer needs.

Responsibilities

• Establish customer relationships and provide prompt customer service.
• Educate customers about insurance options.
• Develop leads and schedule appointments.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Detail oriented

Self-motivated

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Ability to multi-task
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)

Compensation: $30,000.00 - $50,000.00 per year