Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Spearfish (SD); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative - State Farm Agent Team Member. You will help grow the business through value-based conversations and a remarkable customer experience.

Responsibilities include establishing customer relationships and handling inquiries about insurance, policy changes, and billing, while delivering prompt, accurate service.

Qualifications

• Excellent written and verbal communication skills.
• Customer-focused with a professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, coverages, and billing.
• Maintain a strong work ethic and commitment to success daily.

Skills

Excellent communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Teamwork

Multitasking

Customer service

Problem solving

Proactive

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive

• Hourly pay
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $40,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Rapid City, SD And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.