Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Grand Haven (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Signing bonus up to $1000

Simple IRA

Growth potential

Job summary

An independent insurance agency in Grand Haven, MI is seeking a Customer Service Representative to join their team. The role involves establishing customer relationships and providing outstanding service regarding insurance inquiries. Candidates should have excellent communication and organizational skills, and a Property and Casualty license is required. Opportunity for growth and performance bonuses are available. Come be part of a supportive team that helps customers with their insurance needs.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Organizational skills are necessary.
• Must be detail oriented and able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.

Skills

Excellent communication skills

Organizational skills

Detail oriented

Ability to multi-task

Able to learn computer functions

Education

Property and Casualty license (must be able to obtain)

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Signing bonus

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Compensation & Growth

• Simple IRA
• Hourly pay
• Growth potential / opportunity for advancement within my agency
• Signing bonus up to $1000

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Detail oriented
• Able to learn computer functions
• Ability to multi-task
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Services

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Grand Haven, MI And Help Customers With Their Insurance And Financial Services Needs.