Customer Service Representative - State Farm Agent Team Member

Brandon Hunt - State Farm Agent; Saint George (UT); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Signing bonus

Training & development

Job summary

Brandon Hunt - State Farm Agent is seeking a Customer Service Representative in Saint George, Utah. In this role, you will provide exceptional service to clients, assisting with inquiries and account management.

The ideal candidate will have strong communication skills and a passion for helping others. With a competitive salary and various benefits, this position offers the opportunity for growth and success within the agency.

Qualifications

• 1 year of customer service or related experience preferred.
• Strong communication and interpersonal skills with a positive attitude.
• Ability to multi-task and prioritize in a fast-paced environment.

Responsibilities

• Provide prompt and accurate customer service via various channels.
• Assist customers with billing, policy changes, and claims.
• Maintain organized customer records in agency systems.

Skills

Communication skills

Interpersonal skills

Bilingual (English/Spanish)

Customer service dedication

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Paid time off
• Signing bonus
• Opportunity for advancement
• Training & development

Position Overview

Are you driven to help others, enjoy building relationships, and thrive in a team-oriented environment? As a Customer Service Representative with our agency, you will play a key role in providing exceptional service to our clients. You will support the agency by assisting with customer needs, policy inquiries, and account management, all while contributing to the growth and success of the team.

Responsibilities

• Provide prompt, accurate, and friendly customer service by responding to inquiries in person, over the phone, and via email.
• Assist customers with billing questions, policy changes, claims, and coverage explanations.
• Proactively reach out to customers to review accounts and identify opportunities for additional covered or improved service.
• Maintain detailed and organized customer records in agency systems.
• Support sales and marketing initiatives to promote State Farm products and services.
• Collaborate with the team to meet individual and agency goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• 1 year of customer service or related experience preferred but not required.
• Bilingual (English/Spanish) Ideal.
• Strong communication and interpersonal skills with a positive, professional attitude.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Ability to multi‑task, prioritize, and follow up effectively in a fast‑paced environment.
• Dedicated to customer service.
• Property & Casualty license preferred but not required (must be able to obtain if not currently licensed).

Compensation $36,000.00 - $50,000.00 per year