Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Woodbury (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent in Woodbury, NJ is looking for a dedicated individual to provide exceptional customer service, primarily in the insurance sector. Responsibilities include educating clients on insurance options, achieving marketing goals, and developing new leads.

The ideal candidate will have sales experience, excellent communication skills, and the ability to work independently. Compensation ranges from $50,000 to $70,000 per year, depending on experience.

Qualifications

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Sales experience

Excellent communication skills

Self-motivated

Bilingual – Spanish preferred

Education

Property and Casualty license

Life license

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Excellent communication skills – written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Self‑motivated.
• Ability to make presentations to potential customers.
• Achieve mutually agreed upon marketing goals.
• Experience in marketing.
• Bilingual – Spanish preferred.
• Property and Casualty license (must have prior to starting).
• Life license (must be able to obtain).

Compensation

$50,000.00 - $70,000.00 per year