Customer Service Representative - State Farm Agent Team Member

State Farm Agent; New York (NY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Job summary

A leading insurance provider seeks a Customer Service Representative to join their team in New York. This role involves building customer relationships and providing exceptional service about insurance products. Ideal candidates will have excellent communication and interpersonal skills and a motivation to succeed. The position offers a compensation range of $40,000.00 - $80,000.00 per year with growth potential and benefits such as health care and paid time off. A Life and Health license is required.

Qualifications

• Interest in marketing products and services based on customer needs.
• Enthusiastic about the role insurance and financial products play in helping people manage risks.
• Motivated to succeed and can see oneself in this role.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent interpersonal skills

Excellent communication skills

Self-motivated

Ability to work in a team environment

Ability to multi-task

Education

Life and Health license (must be able to obtain)

Personal Lines Licenses (must be able to obtain)

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to work in a team environmentAbility to multi-task
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $80,000.00 per year

Services

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Ozone Park, NY And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning