Customer Service Representative - State Farm Agent Team Member

Sfinsured; New York (NY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Job summary

A financial service provider in New York seeks a motivated Customer Service Representative to join their team. This full-time role involves establishing customer relationships, providing excellent service, and educating clients about insurance options. Ideal candidates will have strong communication skills and the ability to obtain necessary licenses. The position offers a salary with commission potential and health benefits.

Qualifications

• Interest in marketing products and services based on customer needs.
• Enthusiastic about the role insurance and financial products play in helping people.
• Life and Health license (must be able to obtain).
• Personal Lines Licenses (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

Self-motivated

Ability to work in a team environment

Ability to multi-task

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ozone Park / Richmond Hill / Howard Beach, NY

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Ability to work in a team environment
• Ability to multi‑task
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)

Compensation $40,000.00 - $80,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.