CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Travis Hesser - State Farm Agent; Manchester (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Opportunity for advancement

Bonus based on performance

Competitive salary

Job summary

Travis Hesser - State Farm Agent in Missouri is seeking a motivated Customer Service Representative to join their team. You will help grow the business through value-based conversations and a superb customer experience.

Responsibilities include building relationships, handling inquiries about insurance options, and supporting clients through policy changes and billing questions. Licensing support is provided for Property and Casualty, with a rewarding income and growth potential.

Qualifications

• Excellent interpersonal and communication skills.
• Detail oriented with strong listening and written/verbal abilities.
• Enthusiastic about how insurance and financial products help people manage risks.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance options, coverage, changes, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Interpersonal skills

Communication

Teamwork

Detail oriented

License eligible

Enthusiasm for insurance

Job description

Responsive recruiter

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Detail oriented
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $60,000.00 - $90,000.00 per year