CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Sam Martin - State Farm Insurance Agent; Grand Haven (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

Hourly pay

Growth potential

Signing bonus

Job summary

Sam Martin - State Farm Insurance Agent is seeking a Customer Service Representative to join their team. The role emphasizes value-based conversations and delivering a remarkable customer experience in a fast-paced environment.

You will build customer relationships, handle inquiries about insurance options, and support policy changes, billing, and claims, with growth potential and a signing bonus opportunity.

Qualifications

• Excellent communication skills across written, verbal, and listening.
• Organizational skills and attention to detail.
• Ability to multi-task and learn computer functions.
• Property and Casualty license (must be able to obtain)

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Skills

Excellent communication

Organizational skills

Detail oriented

Multi-tasking

Computer skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Signing bonus

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive

• Simple IRA
• Hourly pay
• Growth potential/Opportunity for advancement within my agency
• Signing Bonus up to $1000

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Detail oriented
• Able to learn computer functions
• Ability to multi-task
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.