CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

MARIA LUCIC INSURANCE AGENCY, INC.; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm independent contractor agent in New York is seeking personable, customer-oriented individuals to join our team. You will engage with the public, explain insurance and financial products, and help customers find appropriate coverage.

Responsibilities include building relationships, handling inquiries about eligibility, coverages, policy changes, and billing, and delivering prompt, friendly service.

Qualifications

• Strong interpersonal and communication abilities.
• Customer-focused mindset with ability to multitask.
• Willingness to obtain Life and Health licenses and Personal Lines licenses.

Responsibilities

• Build and maintain customer relationships and follow up as needed.
• Deliver prompt, accurate customer service, including inquiries about insurance availability, coverages, policy modifications, transfers, claims submissions, and billing questions.
• Uphold a strong work ethic with dedication to achieving success daily.

Skills

Interpersonal skills

Communication skills

Customer service

Multitasking

Bilingual Spanish

Job description

Responsive recruiter

Benefits

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Are you personable and customer-oriented? Do you enjoy engaging with the public? If so, a career with a State Farm independent contractor agent could be the perfect fit for you! State Farm agents exclusively offer State Farm insurance and financial service products.

Responsibilities

• Build and maintain customer relationships, following up as needed.
• Deliver prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy modifications, transfers, claims submissions, and billing questions.
• Uphold a strong work ethic with full dedication to achieving success every day.

As an Agent Team Member, you will receive...

• 401(k) retirement plan
• Hourly wage plus commission and bonus opportunities
• Paid time off, including vacation and personal/sick days

Requirements

• Strong interpersonal skills
• Excellent communication abilities—written, verbal, and listening
• People-focused attitude
• Well-developed organizational skills
• Self-driven and motivated
• Proactive problem solver
• Committed to delivering outstanding customer service
• Detail-oriented with pride in completing work accurately and on time
• Ability to collaborate effectively within a team
• Capable of multitasking efficiently
• Skilled at relating well to customers
• Bilingual in Spanish preferred
• Ability to obtain Life and Health license
• Ability to obtain Personal Lines licenses

If you are motivated to excel and see yourself thriving in this role, state Farm independent contractor agent opportunities may be available. Note: Employees of State Farm agents are not employees of State Farm.

Compensation $35,000.00 - $50,000.00 per year