Customer Service Representative - State Farm Agent Team Member

Ashlie Hultman - State Farm Agent; Liberty Lake (WA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

401(k) matching

Paid time off

Vision insurance

Job summary

Ashlie Hultman - State Farm Agent is seeking a Customer Service Representative to provide exceptional support to clients in Liberty Lake, WA. In this role, you'll resolve inquiries, assist with policy changes, and maintain customer records.

The ideal candidate should possess strong communication skills and a detail-oriented mindset. Your contributions will help the agency succeed while offering potential for internal growth.

Compensation ranges from $20.00 to $25.00 per hour with benefits including 401(k) matching, paid time off, and vision insurance.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

• 401(k) matching
• Paid time off
• Vision insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Ashlie Hultman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $20.00 - $25.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Spokane, WA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none