Customer Service Representative - State Farm Agent Team Member

Tim Heffentrager; Tucson (AZ); On-site; USD 27,552 - 31,684; Part time

Benefits offered by this job

Paid time off

Earnings potential from commissions

Job summary

Timheffentrager in Tucson, AZ is looking for a Customer Service Representative to join their team. The ideal candidate will generate exceptional client experiences while managing inquiries and policy information efficiently.

This part-time role involves assisting clients, processing claims, and maintaining customer records. Previous insurance customer service experience and a Property / Casualty license are preferred. Compensation ranges from $20.00 to $23.00 per hour with potential for internal growth opportunities.

Qualifications

• 1-3 years of insurance customer service experience preferred.
• Property / Casualty license required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Assist in setting appointments for Agent and other Team Members.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with Tim Heffentrager Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Assist in setting appointments for Agent and other Team Members

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous 1-3 years insurance customer service experience preferred.
• Property / Casualty license required

Compensation: $20.00 – $23.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Tucson, AZ and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This is a part‑time position.

Earn benefits and rewards that are second to none