Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Kissimmee (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Job summary

The State Farm Agent in Kissimmee, FL is seeking a Customer Service Representative to join their team. The successful candidate will establish relationships with customers, provide prompt service, and contribute to agency growth through excellent customer experience.

This role requires strong interpersonal and communication skills, along with a proactive problem-solving attitude. A bilingual Spanish speaker is preferred, and candidates must obtain Property and Casualty and Life and Health licenses.

Qualifications

• Excellent interpersonal skills.
• Excellent written, verbal, and listening communication skills.
• Self-motivated and detail oriented.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt and friendly customer service.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication skills

Detail oriented

Problem solving

Teamwork

Bilingual - Spanish

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Location: Kissimmee, FL.

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Hourly pay plus commission/bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Bilingual - Spanish required
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)