Customer Service Representative - State Farm Agent Team Member

Jennifer Paris - State Farm Agent; Louisville (CO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K

Health benefits

Paid time off

Job summary

Jennifer Paris - State Farm Agent is hiring a Customer Service Representative to help grow the agency through value-based conversations and exceptional customer experiences. The role favors a self-starter who thrives in a fast-paced environment and seeks a rewarding career with strong income and advancement opportunities.

As part of the team, you will build client relationships, handle inquiries about insurance products, and support administrative tasks to ensure accurate and timely service,

Qualifications

• Excellent interpersonal skills.
• Excellent written and verbal communication.
• Strong organizational abilities and attention to detail.
• Proactive in solving problems and delivering accurate work.
• Commitment to delivering superior customer service.

Responsibilities

• Establish and nurture customer relationships; follow up as needed.
• Provide prompt, accurate, friendly customer service regarding insurance options, coverages, changes, and billing.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem solving

Customer service

Teamwork

Multi-tasking

Customer relationship

Licensing readiness

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• 401K
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Banking experience preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.