Customer Service Representative - State Farm Agent Team Member

State Farm; Madison (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Simple IRA matching

Competitive salary

Paid time off

Bonus based on performance

Flexible schedule

Opportunity for advancement

Signing bonus

Bonuses paid monthly

Retirement plan with company match

Job summary

State Farm Agent is seeking a competitive Customer Service Representative to identify customer needs, turn leads into long-lasting relationships, and support the agency’s sales goals. You will receive training in insurance products and industry trends to communicate with clients and promote relevant products.

Benefits include a simple IRA matching, competitive salary, PTO, performance bonuses, a flexible schedule, and opportunities for advancement within the office.

Qualifications

• Sales experience preferred.
• Track record of meeting sales goals/quotas preferred.
• Ability to relate to customers effectively.
• Obtain Property & Casualty license within 30 days.
• Comfortable communicating with clients via phone and/or email.
• Spanish preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and refer customers to licensed team members.
• Work with the agent to establish and meet marketing goals.
• Gather info from customers that the licensed team members use to quote products.
• Ask and show customers how to give the office Google reviews.
• Maintain a strong work ethic with a total commitment to success each day.
• Collaborate with the agency team to build lasting customer relationships.

Skills

Sales experience

Quotas met

Customer relation

License within 30 days

Phone/email communication

Spanish preferred

Job description

Benefits:

• Simple IRA matching
• Competitive salary
• Paid time off
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Signing bonus

Brian Wiggins - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, the training in insurance products and your knowledge of industry trends will equipe you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

BENEFITS:

• Salary plus bonus
• PTO
• No Weekend or Evening work expectations
• Growth potential/Opportunity for advancement within my office
• Bonuses paid monthly.
• Retirement plan with company match

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and refer customers to licensed team members.
• Work with the agent to establish and meet marketing goals.
• Gather info from customers that the licensed team members use to quote products.
• ask and show customers how to give the office google reviews.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your agency’s team to ensure successful long-lasting customer relations.

QUALIFICATIONS:

• Sales experience preferred
• Successful track record of meeting sales goals/quotas preferred
• Ability to effectively relate to a customer
• Obtain Property & Casualty license within 30 days
• Comfortable communicating with clients via phone and/or email
• Spanish preferred