Customer Service Representative - State Farm Agent Team Member

Talentify; South Bend (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Job summary

State Farm Agent Team Member in Indiana is seeking a customer-focused professional to deliver remarkable service and grow the business through value-based conversations. You will handle inquiries, advise on insurance options, and assist with policy changes in a fast-paced, commission-driven environment.

The role emphasizes lead development, scheduling appointments, and building lasting relationships with clients while pursuing licensing in Property & Casualty and Life & Health to expand the

Qualifications

• Sales experience preferred and valued for growth opportunities.
• Good people skills with a focus on customer service.
• Ability to conduct interviews in an office setting.
• Familiarity with Windows applications and basic computer tasks.

Responsibilities

• Provide prompt, accurate, and friendly customer service for insurance inquiries and billing.
• Develop leads, schedule appointments, identify customer needs, and market products.
• Maintain a strong work ethic and commitment to success daily.

Skills

Sales experience

People-oriented

Customer service

Interviewing

Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to conduct interviews in the office
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.