Customer Service Representative - State Farm Agent Team Member

Stephanieinsuresflorida; Jacksonville, Northern (FL, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Competitive salary

Job summary

Stephanie Lempesis - State Farm Agent is seeking a Customer Service Representative in Jacksonville, FL to deliver exceptional client experiences and support policy needs. You will engage with customers, coordinate with agency teammates, and help community members with their insurance questions.

The role offers a compensation range of $35,000 to $50,000 per year, with a path for advancement and a focus on service excellence within a State Farm Agent team.

Qualifications

• Excellent communication and people skills.
• Ability to multitask and stay organized.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Jacksonville - FL

• Hiring bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Stephanie Lempesis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none