Customer Service Representative - State Farm Agent Team Member

Russvorhis; Jacksonville, Northern (FL, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k

Health benefits

Paid time off (vacation and personal/s

Job summary

Russvorhis in Jacksonville Beach, FL is seeking a Customer Service Representative to join a State Farm agent team. This full-time role focuses on establishing relationships, educating clients on insurance options, and developing leads to grow the agency's business.

Key responsibilities include following up with customers, using a needs-based review process, and scheduling appointments. Bilingual Spanish is preferred; compensation ranges from $45,000 to $60,000 per year plus benefits.

Qualifications

• Excellent communication skills — both written and verbal
• People-oriented approach focused on customer needs
• Detail oriented with strong organizational skills
• Proactive in solving problems and learning new systems
• Able to learn computer functions and software
• Team-oriented with collaborative mindset

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer service

Communication

People skills

Detail oriented

Team player

Problem solving

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Jacksonville Beach

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive…

• 401k
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $60,000.00 per year

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