Customer Service Representative - State Farm Agent Team Member

Laddhidalgosf; Jennings (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

$100 per month toward purchasing Life policy

$50,000 Group Life Policy

Supplemental Health Cafeteria Plan

Job summary

A dedicated insurance agency in Jennings, LA is seeking a Customer Service Representative to join their team. This full-time role involves answering customer inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills and a customer-focused attitude, with opportunities for growth within the company. Compensation is competitive, ranging from $35,000 to $45,000 annually, along with various benefits including health insurance and a flexible schedule.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are required.
• Ability to pay attention to detail and multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Jennings - LA

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

About Our Agency

We’ve been proudly serving our community for 5 years with a close-knit team of 5. Our office runs on collaboration, support, and a shared commitment to helping customers protect what matters most. We believe in taking care of our team just as well as we take care of our clients. Our breakroom is always stocked with snacks, and all job supplies are provided so you can focus on your work—not expenses.

After 6 months, team members enjoy additional perks on top of their salary, including

• $100 per month toward purchasing their own Life policy through State Farm
• A $50,000 Group Life Policy
• A Supplemental Health Cafeteria Plan (Dental, Accident, Cancer, and more)

If you’re looking for a supportive environment where your work is valued and rewarded, you’ll find your place here.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ladd Hidalgo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $45,000.00 per year