Customer Service Representative - State Farm Agent Team Member

David Steinbach - State Farm Agent; Naperville (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential/Advancement within my

Job summary

David Steinbach - State Farm Agent seeks a Customer Service Representative to join the team as a State Farm Agent Team Member. You will build relationships, answer inquiries, and educate customers on insurance options to grow the business.

The role emphasizes strong communication, organization, and a proactive, team-oriented approach. Compensation includes salary plus commission/bonus and PTO, with growth potential within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills and written/verbal communication.
• Ability to work in a team and multitask while delivering great service.
• Licenses to obtain: Property and Casualty and Life & Health.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service for insurance inquiries and billing.
• Educate customers on insurance options using a needs-based process.
• Develop leads, schedule appointments, and market appropriate products.
• Maintain a strong work ethic and commitment to success daily.

Skills

Interpersonal skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Multitasking

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $40,000.00 per year

Do you want a career and not just a job?

Our team works hardto reach our goalstogether as a teamand have fun while we are doing it!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.