Customer Service Representative - State Farm Agent Team Member

Teamluevano; Dallas, Northern (TX, KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

State Farm Agent Carlos Luevano in Dallas, TX is seeking a Customer Service Representative to join the agency team. You will handle policy inquiries, assist with changes, and coordinate with colleagues to deliver exceptional service to the community.

Ideal candidates are bilingual in Spanish, detail-oriented, and have prior customer service experience. The role offers a base salary with commission potential and opportunities for advancement within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Dallas - TX

Replies within 24 hours

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

*Bilingual Spanish (Required)*

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Carlos Luevano - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish

COMPENSATION

All positions within the office have a base pay of $40,000 annually. Including commissions, customer service positions can earn up to $70,000 per year and sales positions can earn up to $100,000 per year.

Compensation $40,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none