Customer Service Representative - State Farm Agent Team Member

Carlos Luevano - State Farm Agent; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Carlos Luevano - State Farm Agent is seeking a Customer Service Representative to enhance client experiences while resolving inquiries. Candidates should possess strong communication and interpersonal skills, be detail-oriented, and ideally have previous customer service experience.

The role offers a base salary of $40,000 annually, with the potential to earn up to $70,000 with commissions. Additional benefits include health insurance, paid time off, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

*Bilingual Spanish (Required)*

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Carlos Luevano - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish

Compensation

All positions within the office have a base pay of $40,000 annually. Including commissions, customer service positions can earn up to $70,000 per year and sales positions can earn up to $100,000 per year.