Customer Service Representative - State Farm Agent Team Member

Getmorewithmoses; Arlington (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Arlington is seeking a Customer Service Representative to join their team. The role involves addressing customer inquiries, assisting with policy changes, and processing insurance claims. Ideal candidates should possess strong communication skills and a detail-oriented mindset. The agency offers competitive benefits, including performance bonuses and flexible scheduling, and is focused on supporting employees’ growth and success in the insurance industry.

Qualifications

• Previous customer service experience preferred.
• Ability to handle customer inquiries and issues effectively.
• Strong attention to detail in record-keeping.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Arlington - TX

Replies within 24 hours

Responsive recruiter Replies within 24 hours

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

12 Years of Local Service | Team of 8 | Built on Growth and Encouragement

Looking for a career where your hard work is noticed and rewarded? Our State Farm agency has proudly served our community for over 12 years—and we’re just getting started. Our close-knit team of 8 thrives on collaboration, positive energy, and a shared drive to help people protect what matters most.

Why Join Us?

We believe in rewarding excellence and encouraging growth. That’s why we offer weekly and monthly bonuses to celebrate and promote strong performance. Whether you're experienced or just getting started, you’ll be supported every step of the way in a motivating, team-first environment.

We’re looking for individuals who are dependable, driven, and excited to be part of something meaningful. If that sounds like you, let’s talk!

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Elitha Moses - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $45,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none