Customer Service Representative - State Farm Agent Team Member

Agentonmidway; Dallas (TX); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amabilia Esparza - State Farm Agent in Dallas, TX is seeking a Customer Service Representative to support daily operations, build client relations, and serve as a liaison between customers and agency departments. You will help grow the agency by proactively marketing relevant products and services.

As a friendly, sociable, sales-minded professional, you will contribute to meaningful client interactions and long-lasting customer relationships, with opportunities for advancement and training.

Qualifications

• Experience managing client relationships is preferred.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Spanish speaking - required.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Experience managing client relations

Excellent communication skills

Dedicated to customer service

Anticipate customer needs

Relate to customers

Spanish speaking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Dallas, TX

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Role Description

As an Customer Service Representative - State Farm Agent Team Member for Amabilia Esparza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience managing client relationships is preferred
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer
• Spanish speaking- required

Benefits

Compensation $37,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Dallas, TX

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Customer Service Representative - State Farm Agent Team Member for Amabilia Esparza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligible, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience managing client relationships is preferred
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer
• Spanish speaking- required

Benefits

Compensation $37,000.00 - $50,000.00 per year

Join a community of good neighbors

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Gain confidence and grow your dream career.

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