Customer Service Representative - State Farm Agent Team Member

Myagentalex; Dallas (TX); On-site; USD 22,041 - 27,552; Full time

Job summary

Myagentalex is seeking a Customer Service Representative for the State Farm Agent Team in Dallas, TX. This full-time role focuses on creating exceptional customer experiences and supporting the agency's growth.

Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Ideal candidates will have strong communication skills, be detail-oriented, and possess previous customer service experience. Compensation ranges from $16.00 to $20.00 per hour.

Qualifications

• Strong communication and interpersonal skills are required.
• Detail-oriented individuals who can multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Dallas - TX

ROLE DESCRIPTION

As a Customer Representative with Alex Prado State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $16.00 - $20.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.