Customer Service Representative - State Farm Agent Team Member

348auto; Bardstown (KY); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Company parties

Training & development

Job summary

A leading insurance agency in Bardstown, KY, is seeking a Customer Service Representative to deliver exceptional customer experiences. The ideal candidate will assist customers with inquiries, policy updates, and claims management. This full-time position offers competitive compensation and potential internal growth opportunities. Join a community of good neighbors and contribute to making a positive impact in your community.

Qualifications

• Attention to detail, customer service skills, and desire to help people.
• Ability to resolve customer inquiries and coordinate with team members.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bardstown, KY

• Bonus based on performance
• Paid time off
• Company parties
• Training & development

ROLE DESCRIPTION

As a customer service representative with Bob Horton State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $36,000.00 - $45,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none