Customer Service Representative - State Farm Agent Team Member

Gregvincent; Louisville (KY); On-site; USD 41,600 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Training & development

Paid time off

Matching Retirement Plan

Healthcare Plan assistance

Job summary

Gregvincent is looking for a Customer Service Representative in Louisville, KY, to join their State Farm Agent Team. This role offers the chance to thrive in a fast-paced environment, providing excellent customer service and establishing strong relationships.

Successful candidates will be self-motivated, proactive problem solvers, and committed to supporting the growth of the business while ensuring customer satisfaction. A competitive salary range and various benefits are available.

Qualifications

• Excellent communication skills – written, verbal and listening.
• Self-motivated and proactive in problem solving.
• Ability to multi-task and take pride in getting work done accurately.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent communication skills

Self-motivated

Proactive in problem solving

Dedicated to customer service

Ability to multi-task

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time in Louisville - KY

Benefits

• Bonus based on performance
• Competitive salary
• Training & development
• Paid time off (vacation and personal/sick days)
• Matching Retirement Plan
• Healthcare Plan assistance

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of a Customer Service Representative. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated individual who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to multi‑task

Compensation

$41,600.00 – $50,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.