Customer Service Representative - State Farm Agent Team Member

Jgrayinsurance; Louisville (KY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

A leading insurance agency located in Louisville, KY is looking for a Customer Service Representative. This role involves providing exceptional customer service, assisting with policy inquiries and changes, as well as processing claims. The ideal candidate should possess strong communication and multitasking skills, and prior customer service experience is preferred. The position offers a competitive salary ranging from $60,000.00 to $70,000.00 annually, alongside various benefits including health insurance and opportunities for career advancement.

Qualifications

• Excellent communication and interpersonal skills are necessary.
• Detail-oriented with the ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Provide assistance with customer inquiries and policy information.
• Help customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate customer interaction records.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish Preferred

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Louisville - KY

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jonathan Gray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $60,000.00 - $70,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Louisville - KY

Responsive recruiter Replies within 24 hours Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jonathan Gray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish Preferred

Compensation $60,000.00 - $70,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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