Customer Service Representative - State Farm Agent Team Member

David Lovejoy; Lexington (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

David Lovejoy - State Farm Agent in Lexington, KY seeks a client-focused Insurance Agent to deliver exceptional experiences and help communities. You will assist customers with policy information, changes, and claims, and coordinate with the agency team.

This role emphasizes attention to detail, strong communication, and a drive for service and growth. Insurance licensing in KY is required; training and advancement opportunities are available within a supportive local office.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Detail-oriented

Multitask

Customer service experience

Education

Licensed Insurance Agent KY

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a with , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Insurance license in KY is a job requirement. Licensed only apply.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.