Customer Service Representative - State Farm Agent Team Member

Teamsisler; Louisville (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Louisville, CO is seeking a Customer Service Representative to deliver exceptional customer experiences. Applicants should possess strong communication skills and be detail-oriented. This role involves answering inquiries, assisting with policy changes, and processing claims. The position offers an annual salary between $35,000 and $45,000, with opportunities for career advancement and a supportive work environment that emphasizes work-life balance.

Qualifications

• Strong communication and interpersonal skills.
• Able to multitask and pay attention to detail.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Louisville - CO

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I’m a proud Air Force veteran who has spent more than two decades in service and operations, and today I’m honored to serve my local community as a State Farm Agent here in Louisville, CO. Giving back is incredibly important to me—I’m actively involved with the Louisville Chamber of Commerce and previously served as President of Coal Creek Meals on Wheels. When I’m not working with customers, you’ll usually find me enjoying Colorado’s incredible outdoors with my family. I offer a supportive work environment with a strong focus on work-life balance, coupled with benefits such as a 401(k) and health coverage. I’m looking for someone who’s motivated, eager to grow, and ready to build a long‑term future with my agency.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Marc Sisler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day.

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