Customer Service Representative [Nights]

Samuels & Son Seafood C; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Samuels Seafood Company is seeking a Night Customer Service Representative in Philadelphia to support sales operations and ensure a seamless customer experience. This full-time clerical role requires attention to detail and strong communication with customers and sales teams.

The position emphasizes accurate order processing, data entry, and professional coordination of inquiries during a night shift (6:00 pm–2:30 am), with weekend/holiday availability as needed.

Qualifications

• High School Diploma or GED required.
• Strong customer service and telephone communication skills.
• Excellent data entry accuracy and attention to detail.

Responsibilities

• Answering incoming calls and emails from customers and sales representatives.
• Accurately processing orders from phone calls, voicemails, and emails.
• Performing data entry and invoicing tasks with precision.
• Providing clear and professional communication to customers and team members.
• Managing clerical and administrative duties as assigned.

Skills

Customer service

Telephone communication

Data entry

Multitasking

Attention to detail

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative [Nights]

Full Time Clerical Philadelphia, PA, US

2 days ago Requisition ID: 1295

Join the Nation’s Leading Seafood Purveyor!

Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you!

What You’ll Do:

As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience. Your primary responsibilities will include:

• Answering incoming calls and emails from customers and sales representatives
• Accurately processing orders from phone calls, voicemails, and emails
• Performing data entry and invoicing tasks with precision
• Providing clear and professional communication to customers and team members
• Managing clerical and administrative duties as assigned

Why You’ll Love Working With Us:

• Opportunities for career advancement
• Competitive pay and benefits package
• Supportive and team-oriented work environment

What We’re Looking For:

Required Qualifications:

• High School Diploma or GED
• Ability to work night shifts [6:00 pm to 2:30 am]
• Flexibility to work weekends and holidays
• Strong customer service and telephone communication skills
• Excellent attention to detail and accuracy in data entry
• Ability to multitask and prioritize in a fast-paced setting
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel