Customer Service Representative [Days]

Samuels & Son Seafood C; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Samuels Seafood Company in Philadelphia seeks a Customer Service Representative to support sales operations and ensure a seamless customer experience. You'll answer calls and emails, process orders from various channels, and perform data entry and invoicing with accuracy.

The role requires a high school diploma or GED, willingness to work early shifts, weekends and holidays, and excellent communication and multitasking skills.

Qualifications

• High School Diploma or GED required.
• Strong customer service and telephone communication skills.
• Excellent attention to detail and data-entry accuracy.
• Ability to multitask and prioritize in a fast-paced setting.
• Familiarity with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Asnwering incoming calls and emails from customers and sales representatives.
• Processing orders from phone calls, voicemails, and emails with accuracy.
• Performing data entry and invoicing tasks.
• Providing clear and professional communication to customers and team members.
• Managing clerical and administrative duties as assigned.

Skills

Customer service

Telephone communication

Multitasking

Attention to detail

Data entry

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative [Days]

Full Time Professional Philadelphia, PA, US

4 days ago Requisition ID: 1294

WE ARE GROWING!!

Customer Service Representative

Join the Nation's Leading Seafood Purveyor!

Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you!

What You'll Do:

As a Customer Service Representative, you'll play a vital role in supporting our sales operations and ensuring a seamless customer experience. Your primary responsibilities will include:

• Answering incoming calls and emails from customers and sales representatives
• Accurately processing orders from phone calls, voicemails, and emails
• Performing data entry and invoicing tasks with precision
• Providing clear and professional communication to customers and team members
• Managing clerical and administrative duties as assigned

Why You'll Love Working With Us:

• Opportunities for career advancement
• Competitive pay and benefits package
• Supportive and team-oriented work environment

What We're Looking For:

Required Qualifications:

• High School Diploma or GED
• Ability to work early morning shifts
• Flexibility to work weekends and holidays
• Strong customer service and telephone communication skills
• Excellent attention to detail and accuracy in data entry
• Ability to multitask and prioritize in a fast-paced setting
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

Ready to Dive In?

If you're enthusiastic about delivering top-tier service and want to grow within a thriving organization, to join the Samuels Seafood family. Be a part of something extraordinary - where fresh starts and fresh seafood go hand in hand!