Loan & Payments Advisor - Customer Service Specialist

LoanMax Title Loans; Leavenworth (KS); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other day

Job summary

LoanMax Title Loans in Lansing, Kansas is seeking a Customer Service Representative to assist borrowers with loan questions, evaluate vehicles, manage accounts, and process payments. The role emphasizes courteous communication and adherence to company policies.

Join a full-time in-store team with a stable schedule and opportunities for training. The position offers competitive pay and benefits beginning after the eligibility period.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Excellent communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, Kansas is seeking a Customer Service Representative to assist borrowers with loan questions, evaluate vehicles, manage accounts, and process payments. The role emphasizes courteous communication and adherence to company policies.

Join a full-time in-store team with a stable schedule and opportunities for training. The position offers competitive pay and benefits beginning after the eligibility period.