In-Store Customer Support — Loans & Payments

LoanMax Title Loans; Platte City (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other vol

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and account management. You will communicate clearly in person and over the phone to ensure a positive experience.

The role requires a high school diploma, strong communication, and a dependable work ethic. We offer full-time hours, paid training, holidays and benefits starting after 91 days, plus opportunities for career

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Positive attitude

Detail-oriented

Strong work ethic

Team player

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, vehicle evaluations, and account management. You will communicate clearly in person and over the phone to ensure a positive experience.

The role requires a high school diploma, strong communication, and a dependable work ethic. We offer full-time hours, paid training, holidays and benefits starting after 91 days, plus opportunities for career