Customer Service Representative (BDC)

VIP Automotive Group of Long Island; Levittown (NY); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid Time Off

Employee discounts

Disability coverage

Life insurance

Training & advancement opportunities

Job summary

VIP Automotive Group of Long Island is seeking a full-time Client Relations / Customer Service Representative for their Business Development Center. This role involves handling calls, scheduling appointments, and driving showroom traffic. No prior automotive experience is necessary as detailed training will be provided.

The position offers a competitive salary ranging from $45,000 to $80,000+ with bonuses, and benefits including medical, dental, and 401(k). Join a customer-first firm and advance your career.

Qualifications

• No automotive experience required; training provided.
• Ideal for candidates with customer service, retail, hospitality, call center, or sales support backgrounds.

Responsibilities

• Handle inbound/outbound calls, emails, and texts.
• Schedule sales & service appointments.
• Follow up with prospects to drive showroom traffic.

Skills

Customer service experience

Retail experience

Hospitality background

Call center experience

Job description

Join Our Team at VIP Automotive Group – A Proud Member of VIP Automotive Group!

Client Relations / Customer Service Representative (BDC) Full-Time | Growth Opportunity

Join VIP Automotive Group, a leader known for outstanding management and a customer-first culture. We offer a professional environment, paid training, and real advancement opportunities.

About the Role

Support multiple dealership locations in our centralized Business Development Center (BDC). You’ll handle inbound/outbound calls, emails, and texts, schedule sales & service appointments, follow up with prospects, and help drive showroom traffic.

No automotive experience required — training provided. Ideal for candidates with customer service, retail, hospitality, call center, or sales support backgrounds.

Schedule

• Full-time, 5-day work week
• One weekday evening shift (12 PM – 8 PM)
• One weekday off

Compensation

$45,000–$80,000+ (salary + commission/bonuses)

Benefits

Medical, Dental, 401(k), PTO, employee discounts, disability coverage, life insurance, training & advancement opportunities.

If you’re organized, customer-focused, and ready to grow your career, apply today!